Technology is constantly changing, and keeping up with the curve can be difficult sometimes. What works today may not even be around next year. Since we started this publication, we have used the same software to make sure it gets to you on time each week. Over the last two months, the reliability of the [...]

Hiring good employees is hard. Retaining those good employees may be even harder, especially for a small urgent care center competing against big hospitals for talent. There are a few things you can do, however, to help improve your recruitment and retention efforts. One of those things is offering more than just a salary to [...]

If your running a successful urgent care clinic, chances are you will have narcotics available to give patients whose treatment requires them. Did you know narcotic medications have a specific set of procedures you must follow in order to keep them in your clinic? The laws may vary by state, but the information below is [...]

By: Pam Reynolds When we opened our doors six years ago, we didn’t have team meetings. With only a small staff of seven people, we saw each other every day and discussed things as they occurred. As we grew, however, we were not able to see each employee daily to discuss changes and new policies. [...]